How to request other location?
Categories: Pick-ups
This option is available if the checkbox “Allow customer to request other Location” is turned on in the pick-up list settings.
Customers and Agents can request other location at booking module in the field “Pick-up location”.
Suppliers’ employees always can request a new location.
Step 1
Go to the tour booking.
Step 2
Go to the field “Pick-up location” in the booking modal menu.
If the location will be new, the label “new” will be shown next to that location.
If a customer or Agent doesn’t have permission to add a new location, and he tried to enter his value in the “Pick-up location” field, the entered value will be reset.
Step 3
Click on the “Book now” button.