How to request other area?
Categories: Pick-ups
This option is available if the checkbox “Allow customer to request other Area” is turned on in the pick-up list settings.
Customers and Agents can request other area at booking module in the field “Pick-up area”.
Step 1
Go to the tour booking.
Step 2
Go to the field “Pick-up area” in the booking modal.
Users cannot add a new area if it’s tied to a location (i.e, in the location setup, already exists established area). But a new area can be added if it’s also allowed to add a new location.
If an area will be new, the label “new” will be shown next to that area.
If the checkbox “Allow customers to request other Area” is turned off, and the customer or Agent tried to enter his value in the “Pick-up area” field, the entered value will be reset.
Step 3
Click on the “Book now” button.