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How to pay for subscription by bank transfer?

Categories: Billing & payments

Step 1

Go to “Top menu > Billing & Payments”.

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Step 2

Click on the “Manage” button next to the company’s name.

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Step 3

Click on the “Pay by Bank Transfer” item on the left sidebar.

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Step 4

Select a bank by clicking on the radio button and click on the “Proceed to Payment” button.

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Step 5

Complete payment.

The user has 1 hour to make a payment to the bank account.

After payment, click on the “I have completed payment” button.

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Step 6

Payment confirmation.

Bank transfer could be rejected by admin.

When the bank transfer was rejected, a field “Payment Proof” will be displayed for the user for downloading a picture with a bank transfer.

After downloading a picture, a button “Send Payment Proof” will be available to send it for confirmation.

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When the bank transfer is confirmed, a message “Successful payment!” will be displayed on the “Pay by Bank Transfer” page.

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The user has one of these two messages in the “Top menu > Messages” section:

  • “Your subscription payment was confirmed” - if the payment was confirmed;
  • “Your subscription payment was declined” - if the payment was declined.

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