Agent - a company engaged in the sale of tours formed by the Supplier.
Agent payment methods - booking methods for agents. They are configured at the “Net Rates > Agent Payment Methods” section.
Agent Premium - a company engaged in the sale of tours formed by the Supplier. Agent Premium has additional functionality - adding tours of a Supplier or Agent at the “My Tours” section.
Agent requests - a tab which displays at the “My partners > My Agents > Agent Requests” section after the agents have performed request rates at the “Marketplace > Find Suppliers” section.
Area - part of a specific place. It is configured at the “Manage > Pick-ups > Areas” section.
Billing & Payments - page from the “Top menu”, which contains information about the current subscription, it payment status and management.
Booking - tour (excursion or other activity) reservation process.
Bookings - section of the site, there are three site subsection: “Bookings > Manifest View”, “Bookings > Booking View” and “Bookings > Transfer View”.
Booking ID - unique identifier for booking, contains two letters and 8 digits.
Bus - type of selected transfer for the transfer resource (see “Transfer resource”), into which bookings are transferred at the “Bookings > Transfer View” section.
Category - component of the tour, used to organize, dividing into groups of tours. Configured at the “Manage > My Tours > + New Category” section.
Checkout - a modal window that displays information about tours that have been added to the checkout and are awaiting payment.
Company details - section of the site, which displays information about the Supplier company or the Agent company. Configured at the “Manage > Company Details” section.
Coupon - discount for the bookings. Created and configured at the “Manage > Coupons” section. Coupon discounts are applied and calculated during bookings in the “Checkout” module (link “Have a code?”).
Credit period - a period for postponing a subscription payment, which must be paid within 10 days.
Customer - not logged in to the site user who can book tours.
Dashboard - the initial section which is available after authorization for the registered user.
Employees - users who are are invited to the company by the owner or users who have permissions to do it. Configured and added at the “Manage > Employees” section.
Eхport - process to download data to your device.
Extra - additional services or options that are available for customers. Configured at the “Manage > Extras” section, added at the “Manage > My Tours > Edit” section.
Fees - additional payment that are added to the calculation of prices for bookings. Configured at the “Manage > Fees & Taxes” section, added to the tour at the “Manage > My tours > Edit > Select Fees & Taxes” section.
Import - process to upload data from your device.
Inactive Agent - the type of Agent company who currently removed from “My Agents” and displays in the tab “Inactive Agents”.
Internal Agent - the type of company that is virtually created by the user of the actually created company.
Invite - the ability to add employees to the company at the “Manage> Employees” section.
Job Instructions - instructions for users with the roles. Configured and added at the “Manage > Employees > Job Instructions” section.
Location - the specific location of the object or something. It is indicated in the booking modal, is configured at the “Manage > Pick-ups > Location” section and at the “Manage > My tours > Edit > Booking Info” section.
Manager - employee, who was added to the company and assigned the role “Manager” at the “Manage > Employees” section. All actions for manager are available, as for owner besides subscription payment.
Manifest - session сard, opened on click. It displays all the information on created bookings. Display at “Bookings” section.
Manifest view - a subsection of the “Bookings” section, which displays all the information on session, schedule and bookings.
Marketplace - section of the site, which displays a list of created tours of all companies, a list of Agent companies, a list of Supplier companies.
Messages - messages from bookings (block “Messages”) and from the session at “Bookings > Manifest view” are displayed. Messages as notifications about changes, confirmations and rejections of bookings also.
Net rates - a subsection for setting net rates for agents as well as agent payment methods by Suppliers or employees with permissions.
Notifications - section in which notifications are configured. Settings are made at the “Manage > Notifications” section.
Online agent - company invited by email at the “My Agents” section.
Owner - owner of company with access to all the features of the site within company.
Participants - tour participants, categories of people. Configured and edited at the “Manage > Participants” section.
Payment methods - payment methods for bookings. Configured for customer at the “My website > Customer Payment Methods” subsection, for Agent - at the “Net Rates > Agent Payment Methods” subsection.
Pending requests - requests and notifications awaiting confirmation which displays at “Top menu”.
Permission - user access to sections and subsections of the site. Configures by owner or manager, or other employee with permissions to do this at the “Manage > Roles & Permissions” section.
Pick-up lists - section in which transfers for tours are configured. Added and configured at the “Manage> Pick-ups” section.
Pin - option, when enabled, the staff category or resource category are automatically displayed in all manifests.
Price lists - the price of the tour is set, additional conditions for agents at the “Manage > Net Rates > My Rates” section, with the ability to edit, clone and delete (for custom price lists).
Pricing seasonal rules - the period of time during which the established prices for the created tours are valid. Configured at the “Manage > Net Rates” section.
Private tour (tour option) - tour or tour options are booked in session, you cannot add additional bookings there.
Regional settings - section of the site where regional options setting up. Parameters are changed at the “Manage > Regional settings” section affect their display throughout the system.
Resource - additional option that can be assigned to session or schedule (pinned resource), depending on the settings at the “Manage > Resources” section.
Role - position employee in the company. Add and configure at the “Manage > Roles & Permissions” section.
Schedule - schedule for tours. It is created at the “Bookings > Manifest View” section and configured and added at the “Manage > My Tours > Edit > Schedules” section.
Seat - the place that the participant takes when booking a tour.
Session - a specific unit of time that determines the ability to book a tour for a specific day. Added and edited at the “Bookings > Manifest View” section and at the “Manage > My Tours > Edit > Schedules” section.
Supplier - a company that is engaged in the formation of travel services for the client, the promotion and implementation of tours.
Supplier-Agent - Supplier as an Agent for another Supplier who added it to himself at the “My Partners > My Agents” section.
System - sections and subsections of the site, except of the “White Label” section.
Tax - taxes that are added to the calculation of prices for bookings. Configured at the “Manage > Fees & Taxes” section, added to the tour at the “Manage > My tours > Edit > People & Price” section.
Top menu - menu of the site with sections, fixed in the header.
Tour options - unique tour options with different settings and options. All tour options are created when creating (editing) a tour at the “Manage > My tours > Edit > Tour Options” section.
Transfer resource - type of vehicle - pick-up resource / drop-off resource, which is assigned to the resource card at the “Bookings > Manifest View” section and at the “Bookings > Transfer View” section.
User - authorized site visitor, which performs certain actions.The user can have different roles that are configured at the “Manage > Employees” section, create companies as Agent or Supplier.
Voucher/Ticket - a unique identifier that can be associated with a specific booking. Added and edited at the “Manage > Vouchers/Tickets” section. Added to the tour at the “Manage > My Tours > Edit > Booking Info” section.
White Label - a section of the site that displays a list of all tours available for a booking for authorized users (owners, employees), and non authorized сustomers. For authorized users has additional sections.