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What is system fee?

Categories: Fees & taxes

For Suppliers with subscription “FLEX” in “Manage > Fees & Taxes” there are system fees for a tours.

System fees can’t be deleted at “Manage > Fees & Taxes”.

System fees include:

  • “Internal Booking fee” - counted inside the system = $0.33;
  • “Online Booking fee” - counted in “White Label” = $0.89.

System fees have two options: “Apply to Supplier” or “Apply to Customer” (by default “Apply to Supplier”).

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At tour setup, system fees displayed in a sheet and have next columns:

  • “TYPE” - fee type. By default - “Per booking”;
  • “AMOUNT” - fee amount. By default - for “Internal Booking fee” - $0.33, for “Online Booking fee” - $0.89;
  • “INCLUDED” - does fee included in the tour amount. By default - “NO”;
  • “Apply to” - to whom does the fee apply. “Supplier” or “Customer”:
    • if “Аpply to Сustomer”, then in “Checkout” fee is shown and added to the total amount. For all bookings with this fee type fixed a debt for Supplier in “Top menu > Billing & Payments > Manage > Current bill” in “Current bill amount”;
    • if “Аpply to Supplier”, then there is no fee in “Checkout”.

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